Automation can be hugely beneficial but also equally disruptive. We can help you to run entire technology implementation programmes successfully.
We provide training, technical assistance and hands-on help for users, transferring valuable knowledge and ensuring faster acceptance of the solution.
Our programme management packages are tailored to your needs – our involvement can be substantial or light touch, continuous, at given intervals or ad-hoc.
- Implementation: from solution design to configuration testing
- User training: face-to-face on-site role based user training and/or web based training
- User guidance: helping users during the initial months after the implementation until they are confident with the new technology
- Project management: efficient coordination and timely delivery of every project if you choose to outsource the project management of your translation infrastructure
- Integration: building connectors to ensure that any new technologies integrate seamlessly with your existing IT infrastructure
- Technical support: 1st and 2nd line support